Employment Opportunities

CorePower Yoga Employment Opportunities

California
 
 
Colorado
 
 
 
 
 
Massachusetts
 

Minnesota
 
 

California

The Studio Manager is responsible for delivering a superior yoga experience to CorePower Yoga ® clients. The Studio Manager is the primary driver in bringing in new clients and retaining practicing clients. Ownership of the customer experience includes control and management of the physical environment, the quality of delivery of classroom instruction, communication with clients, and instructor development.
 
Essential Job Duties
 
Client Relationship Development
  • Exemplify excellent customer care and assume leadership role in providing superior customer service
  • Manage activities that ensure the physical studio space meets the high CorePower Yoga® standards of excellence. Maintain the highest level of cleanliness, environment and functionality of all studio space. Ensure studio environment complies with the high standards of CorePower Yoga®: this includes providing optimum heat and humidity, inspiring music, and clean and clutter-free surroundings in all areas of the studio
  • Maintain an appropriate level of studio supplies so that all provisions and amenities are available for all clients at all times
  • Maintain a high level of customer communication through personal interaction with clients; a communication process; and by providing appropriate feedback opportunities for clients. Develop and deliver effective feedback mechanisms. Follows up with new students to support them in practice development
  • Perform as a CorePower Yoga® Ambassador both inside and outside of the studio. Promote understanding and enthusiasm about yoga in the community 


Revenue Growth and Profitability

  • Responsible for continued revenue growth and profitability of the Studio. Plan and execute class content and schedules that appeal to the local market and result in optimum attendance and yoga revenue
  • Plan and execute strategies that continuously bring new students into the studio. Create and implement programs that turn new students into permanent clients
  • Collaborate with National Retail Team Manager to exceed the planned retail sales. Complete merchandising activities and train teachers and sales staff to inspire optimum client purchases
  • Assist corporate marketing team in developing ideas to create and deliver effective marketing collateral. Monitor studio homepage and provide ideas and guidance to corporate web designer to keep fresh, attractive, complete, and relevant 


Yoga Practice Development and Instruction

  • Continue to develop Manager’s own yoga practice and level of knowledge. Seeks a deeper understanding of the value of the yogi lifestyle to connect with their community: peers, students, teachers, and other employees
  •  Teach an appropriate amount of classes per week to enable the continued connection with their CorePower Yoga ® community

Personnel Development

  • Hire, train, and develop studio staff including instructors, front desk staff, retail personnel, and Assistant Manager
  • Supervise, review and coach employees to develop a high level of job effectiveness, efficiency and satisfaction. Deliver constructive feedback, growth plans, and disciplinary action in a timely manner
  • Sustain a high level of communication with employees through productive individual dialogue. Complete regularly scheduled meetings, trainings, and feedback sessions to facilitate productive communication and promote an environment of teamwork
  • Provide regular and productive feedback to instructors on teaching skills and techniques to afford continuous personal development and class experience 
Lifestyle Program Support
  •  Collaborates with Program Development team to deliver CorePower Yoga® programs such as Teacher Training, Yogi Training, Nutrition, and BootCamp. Plans and execute approved special workshops
  • Assist Program Leads to assemble and coordinate local teams to deliver Lifestyle Programs
  • Lead the sales and promotion of Lifestyle Programs. Is directly responsible for the revenue 
targets for each program offered on-site
  • Create new concepts for Lifestyle Programs and presents ideas to Regional and Corporate leadership 


Administrative

  • Assist corporate staff in preparing revenue plans and forecasts.
  • Complete required reporting to assist corporate office in maintaining complete and proper financial records. Such reporting includes, but is not limited to, cash drawer receipt report, bank deposits, and frequent statistical reporting
  • Compile regular payroll reports on a timely basis. Complete all required employee documentation. Maintain critical employee files on-site
  • Maintain all schedules, accounts, and information in MindBody Online. Ensure accurate and complete client records, financial data, and retail inventory
  • Manage the risk associated with operating a local business. Remain mindful of activities and operations of the business, and seek ways to minimize harm to clients, employees, and company assets
  • Comply with all company policies and procedures
  • Complete special projects as required 

Education, Skills, Qualifications
 
The Studio Manager position requires a passion for the yogi lifestyle, completion of CorePower Yoga® Teacher Training program, and a minimum of 200 hours of yoga instruction experience (multiple class types preferred). We also require demonstrated customer service skill, leadership ability, an aptitude for organization and an ability to prioritize job duties. A High School diploma is required and a college degree and business management experience is preferred.
 
Note - This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed.
 
Qualified applicants, please submit your resume to: cara@corepoweryoga.com
 

Studio Assistant position is primarily responsible for assisting the Studio Manager with administrative and studio maintenance duties.  This position requires you to be the face of CorePower Yoga: greeting new customers, assisting students with membership or account issues, and with clear & reliable communication.

Essential Job Duties

CUSTOMER SERVICE:

  • Provide courteous and efficient service in your ability to determine what a customer wants or needs politely and quickly
  • Understand and efficiently navigate MBO to sign students in, enter packages and memberships, complete accounting books, and explore and correct problems with student accounts
  • Answer the phone, listen and respond to voicemail, respond to notes left by teachers at front desk or in the Communication Binder
  • Understand how to operate POS systems (receive cash, checks, debit, charge payments, utilize account credit and gift certificates), bag purchases, and give change and receipts
  • Be willing to go above & beyond, be willing to go outside of your scope of duties to help a customer
  • Leave the door open when in the studio for walk-in traffic, customer access, retail sales

STUDIO MAINTENANCE & OPERATION:

  • Ensure the physical lobby environment meets the CorePower Yoga® standards of excellence: which includes clean, clutter free surroundings and a tidy work area
  • Order supplies for the studio and maintain current marketing collateral: re-stock flyers, remove old and outdated materials
  • Contact the appropriate companies for required maintenance within the studio
  • Maintain open and clear communication with the Studio Manager
  • Manage the risk associated with operating a local business.  Be mindful of activities and operations of the business, and seek ways to minimize harm to clients, employees, and company assets
  • Comply with all Company policies and procedures
  • Complete special projects as required

MANAGER SUPPORT

  • Support in Program enrollment
  • Manage Cleaner and/or Front Desk Trade
  • Support Manager in instructor evaluation
  • Provide feedback to instructors to support their growth
  • Support Manager with studio financials
  • Support the success of the studio- Evaluate class schedule/numbers, plan special classes/workshops

Education, Skills, Qualifications

The ideal candidate for Studio Assistant is an outgoing yogi that enjoys working with others, is professional and patient.  This person takes initiative, proactively seeks knowledge, knows how to prioritize, is sensitive to time management, operates at a high level of integrity and demonstrates customer service skills. College (BA/BS) preferred.     

Note - This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed.

Qualified applicants, please submit your resume to: cara@corepoweryoga.com




Colorado

Part-time Call Center Specialist - Denver, CO

CorePower Yoga is looking for a Part-time Call Center Specialist. The Call Center Specialist is responsible for creating and maintaining the highest level of customer service by responding effectively to phone inquiries. Knowledge of CPY yoga classes, programs and business structure are highly desired. The Call Center Specialist is paramount in supporting the Studio Managers and leadership teams in improving the experience for our customers. This position demands an outgoing personality, great phone etiquette, a high level of organization, the ability to communicate effectively both verbally and in writing, the natural ability to read people and desire to solve problems.

This position will be based in the Denver corporate office.

 Responsibilities:

  • Answer all telephone calls promptly and efficiently
  • Respond to all voicemails within one hour during call center hours, and within the first hour of the day for voicemails left after call center closure
  • Assist customers with CPY schedule and program questions
  • Assist members in basic account questions
  • Utilize Mind-Body- Online software to navigate through student accounts and service offerings
  • Understand the organizational structure of CPY and disseminate or escalate information through appropriate channels. Resolve and/or forward customer complaints to the appropriate person
  • Follow up with customer calls where necessary
  • Identify and escalate priority issues
  • Support studio managers
  • Research required information using available resources
  • Must be reliable and willing to get coverage if not available to cover scheduled shift
  • Must be respectful of, and at all times compliant with, corporate rules, policies and procedures and management direction

The Call Center Specialist position requires demonstrated customer service skills, a high level of organization, problem solving ability and a passion for the yogi lifestyle. This position also requires initiative, follow through and integrity due to the sensitive nature of the responsibilities involved. We are seeking a team player with a positive attitude and flexible schedule.

The position requires a minimum of one year of experience in a customer service position. Familiarity with CorePower Yoga studios, website and MBO software is a must. All applicants must have completed a CorePower Yoga Teacher Training program. Comfortable on the telephone and use of a PC essential. Bachelor’s degree is preferred.

Qualified candidates, please email your resume to humanresources@corepoweryoga.com.


Illinois

Yoga Membership Sales Advisor - Naperville North, IL

The Yoga Membership Sales Advisor is responsible for inspiring others to live a healthy way of life by encouraging their involvement in classes and programs with CorePower Yoga Naperville North and South Franchise owned by Level 4 Yoga, LLC using high levels of customer service and sales techniques. The advisor is a main driver in bringing in new clients and retaining practicing clients. The Yoga Membership Sales Advisor is accountable for the awareness and marketability of the studio promotions and products.

Candidate Profile

The Yoga Membership Sales Advisor position requires a passion for yoga and sharing its benefits with others. A college degree and at least 1-3 years of customer service and/or sales experience is strongly preferred. In addition, the ideal candidate will possess the following.:

  • High level of comfort and direct experience with sales (preferably in the fitness/membership sales capacity) 
  • Appetite to learn quickly and with enthusiasm
  • Competitive drive to succeed in a performance based culture
  • Strong written and verbal communication skills
  • Strong program enrollment capability
  • Strong work ethic and ability to manage time effectively and efficiently. Ability to prioritize
  • Personal passion and commitment for living a healthy way of life
  • Ability to work independently and as a member of the Level 4 team

Essential Job Duties:

Sales Responsibilities

  • Achieve daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach.
  • Customize the buying experience by encouraging involvement with our teachers, managers, and classes to align with unique needs, interests and goals of each perspective member.
  • Recruit new members through outbound calling and lead generation.
  • Leverage new and existing relationships to maximize member referrals.
  • Manage and evaluate sales process. Analyze and implement changes that will create more efficient execution.
  • Train and encourage teachers and managers to engage in the Membership sales process.

Customer Service

  • Exemplify excellent customer care and assume leadership role in providing superior customer service. Respond to customer inquiries and issues.
  • Maintain a high level of customer communication through personal interaction with clients; a communication process; and by providing appropriate feedback opportunities for clients. 
  • Perform as a CorePower Yoga Ambassador both inside and outside of the studio.  Promote understanding and enthusiasm about yoga in the community
  • Initiate, develop and grow relationships with new and current members.

The Yoga Membership Sales Advisor is a full-time position with a regular commitment of at least 30 hours per week and a willingness to work additional hours, up to 40 hours, to meet the needs of the business. The nature of the Yoga Membership Sales Advisor position provides schedule flexibility, but it is expected that the advisor would maintain a regular and visible presence at the studio.

Note - This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed.

Qualified candidates, please email a cover letter and résumé to christy@level4yoga.com

 


Massachusetts

Full-time OR Part-time Retail Specialist - Boston, MA

CorePower Yoga is looking for both Part-time and Full-time Retail Specialists to join our dynamic multi-entity organization. Both Retail Specialists will provide customer care within the Retail Space and to promote cross selling opportunities with CorePower Yoga’s range of programming and services. This position will be based in the Boston area and primarily responsible driving the retail sales of our Boston studios.
 
Responsibilities:
  • Attain personal and territory sales goals
  • Assume a leadership role on the retail floor and in the yoga studio and exemplify excellent customer care within a broad range of CorePower Yoga’s products and services.  
  • Analyze retail sales reports to determine which products will best drive sales at each studio
  • Collaborate with Studio Managers to promote products and complete  requests made by customers
  • Collaborate with Retail Manager to properly process and allocate shipment
  • Execute weekly cycle counts as well as bi-annual physical inventory counts
  • Open schedule availability which allows ability to staff studio during busiest sales times
  • Exercise merchandising best practices in order to best display merchandise, making product visually compelling to the customer and resulting in a sales floor that is easy to shop and navigate
  • Ability to manage time wisely and complete job responsibilities and special projects efficiently 
  • Remains mindful of activities and operations of the business and seeks ways to maximize revenue while minimizing risk to company assets 
  • Understand how to operate POS system
  • Comply with all Company policies and procedures
  • Must have reliable transportation
  • Complete special projects as required
The Retail Specialist positions requires a passion for the yogi lifestyle, an outgoing personality that takes initiative, integrity and follow-through. At least two years of retail experience is required. We also require a team player who has the ability for time management, demonstrated written and verbal communication and customer service skill. A college degree is preferred. **Must have reliable transportation**
 
Qualified candidates, please email your résumé to humanresources@corepoweryoga.com, and indicate whether you're applying for the part-time or full-time position.